We understand that from time to time you may wish to return a product to us.
We have created this 14 day returns policy to enable you to return products to us in appropriate circumstances.
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) we receive the returned product within 14 days following the date of delivery of the product;
(b) the returned product is unused, in its original & unopened packaging (with any seal or shrink-wrap intact) and otherwise in a condition enabling us to sell the product as new;
(3) Returns procedure
In order to take advantage of your rights under this returns policy, you must contact Albee Virtuosa as soon as possible via the website Contact Us page to arrange the return with our Customer Services team.
The following kinds of products may not be returned under this policy:
(a) Currently no exclusions however as products increase this is subject to change.
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy (Excluding the original delivery charges and excluding the costs of returning the product to us).